The company policy of DSI Getränkearmaturen GmbH follows long term goals. For our company, long term means permanently adjusting to the changing market conditions and customer requirements. Because only via constant satisfaction of our customers, we continue being in a position to operate in a customer oriented way on the market and therefore ensure economic success and retention of jobs. In order that every employee in our company sees customer orientation as the top priority in their daily work, guiding principles are set out as company maxims and announced throughout the whole company.
Customer satisfaction is our greatest asset!
The uppermost goal of all activities in our company is to satisfy the customer’s expectations of our company and our services. This applies to every employee and their workplace and not just the employees in direct contact with the customer.
To us, quality means every customer has the right to the best care!
Quality is the basis for customer satisfaction. It is defined by our customers. Therefore, we must continually develop, with the aim of not only maintaining our previous level, but to further improve it—with regards to our quality and economic viability.
The organisation of our company is oriented towards the needs of our customers!
With efficient organisation of our company, we follow the goals to avoid mistakes, so that our quality standard is maintained and therefore the economic viability of our company is increased. Both factors initially benefit our customers and also ensure a long-term existence for our company and therefore a job for all employees.